Introduction:
Managing your billing information in Content Studio is a simple process. Whether you need to update your subscription, download invoices, or manage payments, you can access everything from the customer portal. Follow the steps below to find your invoices, adjust billing settings, update your method of payment and more.
Step-by-Step Guide to Access Billing Information
Log in to Content Studio:
Begin by logging into your Content Studio account.
Navigate to Settings:
After logging in, click on the Settings option located in your dashboard's menu.
Access the Subscription Section:
In the Settings menu, locate and click on the Subscription tab. This will take you to your subscription details, where you can view or make changes to your current plan. From this page you can also view clip credit usage, information about your custom domains and sub accounts.
Open the Billing Portal:
From the Subscription Section, scroll down to find the Manage Account button and click on it. This will open the portal where you can manage your method of payment and access past invoices.
Access Invoice History:
If you need to view or download your past invoices, look for the Invoice History section at the bottom of the Billing Portal page.
Click on the invoice you want to view, and you’ll have the option to either download the invoice or download the receipt for the selected billing period.
Downloading Invoices
Once inside the Invoice History section:
Select the invoice you need.
Click to download the invoice or receipt.
These files are available in PDF format and can be used for accounting or personal records.
Contacting Support
If you have any questions or run into issues, feel free to reach out to the Content Studio support team via the little green chat bubble in the corner of your dashboard. The support team is always ready to assist with any billing or technical inquiries.
Conclusion
Following these steps, you can easily manage your subscription and access all billing information, ensuring you stay on top of your account settings. If you need further assistance, don’t hesitate to contact the support team.